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Current Vacancies - Derbyshire, South Yorkshire & Nottinghamshire > Apply on-line or write to: Mrs J M Baxter, Personnel & Training Manager, GK Group, Chatsworth Road, Chesterfield. S40 2BJ Job Title - GROUP AFTER SALES CALL CENTRE MANAGER Location - Chesterfield (Ref GRP/18) Click here to apply Description - Reporting on a day to day basis initially to the Joint Chief Executive and Company Secretary and then to the General Manager (Penrith & Lillyhall), the successful applicant will be required to manage a small team of Call Centre Personnel, some being full-time, some being part-time and some working remotely. The role will involve to co-ordinating and managing data input and output to and from Dealerships, following the processes that will be operated as part of the After Sales Marketing of the Group. The job will involve managing systems to identify contacts, managing customer contact and feeding the relevant information back to Dealerships. Preferably with Call Centre experience or experience of Managing a Call Centre, the successful applicant must understand the basics of Customer Relationship Marketing (CRM) and be computer literate with a grasp of Dealer Computer Management Systems. With a flair for people management, the individual must be prepared to be flexible with regards to working hours (the Call Centre will operate until early evening). The successful candidate must also be a self starter who is able to work without regular management direction.       Job Title - PARTS & WARRANTY ADMINISTRATOR Location - Derby (REF: DSER38) Click here to apply Description - Reporting to the After-Sales Manager, the main responsibilities are to ensure the efficient issue of parts to internal and external customers, and to assist in the completion of the Seat warranty procedures for the Company. The successful candidate should have experience to give high quality workmanship and enthusiasm to work as part of a team. Basic computer literacy is essential although full training will be provided.       Job Title - FLEET SALES EXECUTIVES (2 Vacancies) Location - Chesterfield & Derby (Ref: CFLE/18 & 28) Click here to apply Description - Growth of our multi-brand Fleet Operations based in Chesterfield and Derby mean we are looking for Fleet Sales Executives to join our growing team. You will be an experienced and successful executive with one or more brands with a clear track record of growing volume business in parts of the Corporate/Contract Hire/Municipal and Rental Markets, able to demonstrate excellent relationships with customers and a good understanding of the key business drivers of volume and margin in this sector.       Job Title - WORKSHOP CONTROLLER Location - Derby (Ref: DSER/28) Click here to apply Description - This position is based within the After Sales Department. The main responsibilities are to assist in the efficient allocation of work and the general day to day control of the workshop. You will be required to attend to customer telephone bookings and deal with customers' requests on their appointment day. The job will also require Job Card and Service Sheet preparation and customer invoicing. Other administrative responsibilities will also be part of the job remit. The successful candidate must be an excellent communicator with the ability to maximise profitability and improve customer satisfaction. A technical background would be an advantage.       Job Title - MOBILE ESTIMATOR Location - Holmewood, Chesterfield (Ref: HARC/198) Click here to apply Description - Reporting to the Accident Repair Centre Manager, the main responsibilities will be to examine damaged vehicles, assess repair needs and calculate costs of repair. Experience of Audatex is required. The successful candidate must be computer literate with knowledge of Accident Repairs.       Job Title - VEHICLE BODY TECHNICIAN Location - Chesterfield (Ref: CSER/48) Click here to apply Description - Reporting to the Service Manager, this role will involve carrying out Water Leak repairs and associated body related work. This role will not involve any repairs that are necessary due to accidents.       Job Title - SERVICE RECEPTION SUPERVISOR Location - Worksop (Ref: WSER/38) Click here to apply Description - Reporting to the After Sales Manager the main purpose of this role is to effectively supervise our Service Reception team. The individual will be required to work to pre-determined targets, operate warranty controls, increase turnover and profitability where possible, maximise customer satisfaction and deal with customer concerns.       Job Title - PANEL TECHNICIANS (2 Vacancies) Location - Holmewood, Chesterfield (REF: HARC/208 & 218) Click here to apply Description - Reporting to the ARC Manager, you will be required to carry out body repairs to all makes of vehicle to a high standard within the Accident Repair Centre. Previous experience is essential       Job Title - PAINT TECHNICIAN Location - Holmewood, Chesterfield (REF: HARC/228) Click here to apply Description - Reporting to the ARC Manager, you will be required to carry out quality paint repairs to all makes of vehicle to a high standard within the Accident Repair Centre. Previous experience is essential.       Job Title - NEW & USED KIA SALES EXECUTIVE Location - Retford (Ref:RKIA/18) Click here to apply Description - Responsible for promoting and selling new and used vehicles, accessories and associated Finance and Insurance products, using a structured sales process. Candidates must be self-starters with the determination to succeed, able to demonstrate flexibility and have the ability to provide outstanding customer service. This is a full time position.       Job Title - CASUAL DRIVER Location - Chesterfield (REF: CLOG/18) Click here to apply Description - The main responsibilities will be to perform general collection and delivery duties, ensuring schedules are met. The successful applicants must be able to communicate effectively with customers and the rest of the Logistics team. These are casual positions.       Job Title - FORD RETAIL SALES EXECUTIVES Location - Mansfield (Ref: MSAL/28 & 38) Click here to apply Description - Reporting to the General Sales Manager, the successful candidate will be responsible for promoting and selling new and used vehicles using a structured sales process. Responsibilities will include maximising all possible sales opportunities as well as maintaining and increasing our existing customer base. In this customer-facing role a genuine interest in people and a strong team focus together with the desire to provide the best possible customer service is essential. The successful candidate must posses a full current driving licence and be a self-starter with the determination to succeed. A proven track record in all aspects of vehicle sales is desirable although full training will be provided       Job Title - AFTER SALES ADMINISTRATION SUPERVISOR Location - Worksop (REF: WSER/48) Click here to apply Description - The main responsibilities will be to provide a courteous and efficient reception service, ensuring a high standard of customer satisfaction. It will also involve invoicing, general administration / clerical duties within the After Sales Department. A good telephone manner and the ability to liaise between customers and the relevant departments is essential. The successful applicant must be comfortable with training to use variety of customer systems. The successful candidate must be a team player with the ability to work under pressure. Basic computer literacy is essential. The role will also involve supervising other After Sales Departments as necessary.       Job Title - PAINT & PANEL APPRENTICES (6 VACANCIES) Location - Holmewood, Chesterfield (Ref: HARC/238 - HARC/288) Click here to apply Description - The successful applicants must possess mechanical aptitude and knowledge of how vehicles work. Successful completion of an apprenticeship programme will be essential.       Job Title - ARC MANAGER Location - Worksop (Ref: WARC/28) Click here to apply Description - The main responsibility will be to control the daily running of the Accident Repair Centre, ensuring all Company processes and standards are adhered to and to ensure all agreed targets are achieved. An excellent communicator both face-to-face and on the telephone and a genuine interest in people with the desire to provide the best possible customer service is essential. Experience of Kerridge and Audatex would be an advantage but is not essential as full training will be provided.